E-commerce

With more than 20 years being in digital, Foster + Svensson pioneered its experience by designing, coding and developing websites, campaign microsites, e-commerce, mobile apps, and creating online presence strategies. We also provide services such as designing or localizing digital assets including product pages (PDP), animated and static banners, coding HTML banners, and designing digital toolboxes and guidelines. Foster + Svensson is an affiliate partner of EUnet, where we secure SSL certificates, domains, and hosting in a state-of-the-art Tier-3 data center.

E-commerce is the activity of electronically buying or selling of products within online services or over the Internet. Electronic commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems.

At Foster + Svensson, we believe that proper e-commerce should be consisted of well designed backend and frontend, while taking serious consideration about consumer journey. When designing and creating e-commerce websites and solutions, we are driven to provide ease of use, with click or two pages, which will provide superior user experience.

By 2040, around 95% of all purchases in the world are expected to be via e-commerce
Foster + Svensson takes care of protection and security on the Internet in several different ways from the first step when establishing cooperation with its clients. Our priority is the safety of the client and the safety of the users, so we make sure that all e-commerce websites and assets are hosted on state-of-the-art servers at Tier-3 data center that represents the most modern and highest level of services with high guaranteed availability 24 hours a day. The very same data protection and security we apply in case our clients have their own servers and hosting.

We are able to offer variery of e-commerce services such as custom-made CMS and websites (including backend and front end), but also online stores using different e-commerce platforms such as Magento, Shopify, PrestaShop or WooCommerce. E-commerce websites that we design and code can be hosted by Foster + Svensson on SSD and Cloud servers, or directly on client servers. In either way, we make sure to apply the same level of security and protection, as we take seriously personal data, transaction protection and webhealth overall.

The availability of Internet sites and applications is important for building user trust, especially in the domain of e-commerce when purchasing and paying for products is done through the site. Our platforms always have the latest software and security updates. Also, we enable full backup, which includes automatic creation and storage of the last 3 daily and 4 weekly backup copies of data, as well as the possibility of simple and independent content recovery. Backups are stored at a physically separate location (in another data center), in order to ensure data availability even in the event of a natural disaster or an unexpected breakdown at the primary location. When it comes to the protection of users’ private data, all servers are located in Serbia, which makes them fully compliant with the local Personal Data Protection Act, as well as European laws in the field of GDPR, which regulate the protection and storage of users’ private data. In this way, all private data about users is located in Serbia or in EU, and is available only to authorized persons.

We same apply for other countries, where our hosting offer includes various services such as shared or private web hosting on SSD drives, Cloud hosting and other services related to the support of websites, applications, microsites, newsletters, and emails located within the EU. Also, it is possible to use dedicated servers and SSL certificates, all with the aim of a safer and more secure environment, quality of services, data transfer speed, as well as the very performance of robust e-commerce solutions.

Foster + Svensson nurtures the idea that every digital activity and business related to the Internet should have a strong foundation, and this is what we offer through our services, from the process of idea creation, development and design of solutions, to technical support, the setting of all elements and implementation of projects. We use upgraded servers that have continuous uptime and with upgraded infrastructure, characterized by high security, increased speed and stable SSD and Cloud servers.

Our senior designers and developers have over 20 years of operational and executional experience while having worked from both client, IT and the agency side with a 360° perspective. We fully understand the very foundation of every e-commerce site and can create solutions that are both creative and effective. That is why we at Foster + Svensson created a set of disciplines and grouped our services in several main streams with its corresponding components in digital and e-commerce.

E-commerce platforms

Custom-made platforms, Magento, PrestaShop, Shopify, WooCommerce

Development and integration

Consumer journey design, UI user interface design, UX user experience design, C2C Click to collect, ERP and SAP integration, Stock management, SEF integration, Shipment delivery tracking, Warehouse integration, Digital invoice design, Confirmation email design, Promo codes, Promotional wheel, In-store finder, Backend development, Frontend development, Marketing collateral and assets

Payment processor integration

Bank cards integration, Visa, Mastercard, Maestro, American Express, DinaCard, Apple Pay, Google Pay, Multicurrency payment support, Pay by link, Card on file, Recurring payment, Bank payment integration

Security and regulatory

GDPR compliance, Cookies compliance, Privacy Policy compliance, Terms of use compliance, Promotion and sales regulation, CAPTCHA code integration, SSO Single sign-on integration, SSL certificates, Sectigo certificates, Thawte certificates, Trustwave certificates, E-Trustmark certification, E-mail security sertificate, Website backup, Two-factor authentification, Verified by Visa, Mastercard Secure Code

Analytics and performance

Google Analytics, GA4, Adobe Omniture Analytics, Retargeting, SEO search engine optimization, Reporting, SEM search engine marketing, Rich snippet, CRM, Facebook Pixel, Google Tag Manager, Website Health, Enhanced e-commerce (EEC)

Over the years we designed, developed, and created work for clients including Telenor Group,  Samsung, Huawei, Hisense, Oaza Zdravlja, Apothecary, to name a few respective clients.